Platform Features

Everything Built
for Reliability

One Delegate is packed with features that make waste collection simple for customers and profitable for agents.

For Customers

For Customers

Everything you need to manage waste collection effortlessly

60-Second Booking

From app open to confirmed booking in under a minute. No calls, no paperwork, no waiting.

Real-Time Tracking

Watch your agent travel to you on a live map. Know their exact ETA at all times.

In-App Wallet

Fund your wallet once and pay instantly every time. Full transaction history always available.

Paystack Integration

Pay directly with your debit/credit card via Nigeria's most trusted payment gateway.

Smart Notifications

Push, SMS, and email alerts at every stage — booking confirmed, agent en route, job done.

Rate & Review

Rate every experience. Your feedback directly shapes agent quality on the platform.

Digital Receipts

Automatic receipts for every booking. Full history accessible anytime from your profile.

Flexible Scheduling

Book for right now or schedule days in advance with exact time window selection.

For Agents

For Agents

The tools to run and grow a professional waste collection business

Dedicated Agent App

A full-featured mobile dashboard built specifically for agents — jobs, earnings, schedule.

Online/Offline Toggle

Work when you want. Toggle your availability and only receive job requests when you're ready.

Earnings Analytics

Detailed reports on your income, job completion rates, and performance over time.

Customer Matching

Our algorithm matches you with nearby customers based on your service area and availability.

Verified Agent Badge

Pass our verification process and earn a trusted badge that makes customers choose you first.

Support Tickets

Dedicated agent support channel. Issues are resolved promptly by our operations team.

Wallet Payouts

Earnings credited to your wallet after each job. Request withdrawals directly to your bank.

Job History

Full history of all completed jobs, payments received, and customer ratings.

Platform & Security

Platform & Security

Built with enterprise-grade security and reliability

JWT Authentication

Secure, token-based authentication with OTP verification for every new login.

Encrypted Payments

All payment data is encrypted end-to-end. We never store card details.

Rate Limiting

API rate limiting and DDoS protection to keep the platform fast and available.

Scalable Infrastructure

Hosted on AWS with auto-scaling, health checks, and 99.9% uptime SLA.

Start Using These Features Today

Download One Delegate — free for customers, free for agents.