Pilot test checklist — tick each feature, mark pass/fail, and add comments.

New customer can register with name, email, phone and password

New agent can complete multi-step signup including service type and profile photo

Existing user can sign in and is routed to the correct dashboard

Session stays active after 5 hours (auto-refresh) and logs out correctly on expiry

Password reset email is received and reset flow works end-to-end

Correct time-based greeting and user's name are displayed

Status bar (time, battery, network) is visible with correct colours on all screens

All 6 service tiles display and navigate to the correct screens

Carousel auto-scrolls and manual swipe works; Book Now navigates correctly

Active booking banner appears and tapping it opens the tracking screen

Last 3 bookings listed with correct status badge; View all navigates to Bookings tab

Header shows greeting, service label, avatar with status dot, and notification bell

Toggle switches agent online/offline; status updates persist and customers can/cannot find agent

Verified agents show green shield; pending agents show amber hourglass

Total earnings card shows 70% of completed booking amounts, not the full 100%

Rating, reviews, and completed job count display correctly

Availability, My Jobs, Wallet, and Profile cards navigate to correct screens

All bookings load and display with correct status badge and amount

Tab pills filter correctly (Pending, Confirmed, In Progress, Completed, Cancelled)

Tapping a card opens the detail sheet with full booking info

Pay Now button appears for unpaid confirmed bookings and completes payment

Track Order opens the map tracking screen for active bookings

Rate Service button appears for unrated completed bookings

Pull-to-refresh updates the booking list

Agent's assigned bookings appear in the Jobs tab

Agent can accept or decline a new job request

Agent can mark a job as complete and it moves to Completed status

Paystack payment sheet opens with correct amount; successful payment confirms booking

Agent wallet shows correct available balance after completed jobs (70% share)

Last 5 transactions display with correct credit/debit direction and amounts

Agent can initiate and complete a withdrawal using OTP verification

Bar chart renders for This month / This week range; empty state shows when no data

App requests push notification permission on first launch (customer and agent)

Push token is saved to the backend after permission is granted

Agent receives push notification when a new booking is assigned

Customer receives push notification when booking status changes

Bell badge shows unread count; tapping opens the notification panel

Push alerts appear as banners even when app is in the foreground

Agent can set and update their available time slots

Agent profile shows correct service type, photo, and personal info

Online status is reflected in real-time on the customer-facing service list

Raleway font family renders correctly across all screens

All dark-header screens show the status bar icons clearly (no white-on-white)

Agent tab bar shows Home, Jobs, Wallet, Account with correct active state

Customer tab bar shows Home, Services, Bookings, Support, Account

Appropriate empty-state illustrations and CTAs show when lists are empty

Spinners / skeleton loaders appear while data is fetching

Toast or modal messages appear for network errors and invalid actions

Pull-to-refresh works on Home and Bookings screens